Payment Methods

At Kawaii Nails LLC, we understand that payment flexibility is essential for a seamless shopping experience. Whether you’re a solo nail technician purchasing supplies for the week or a salon owner placing a bulk order for your team, we offer multiple payment methods designed to fit your needs—all protected by enterprise-grade security.

Our Payment Partners

Stripe – Our Trusted Payment Processor

All online transactions at kawaiinails.shop are powered by Stripe, a global leader in payment processing trusted by millions of businesses, from startups to Fortune 500 companies (including Amazon, Shopify, and Lyft).

Why Stripe?

• Bank-level security – Stripe is PCI Service Provider Level 1 certified, the highest standard in the payment industry. Your credit card information is encrypted, tokenized, and never stored on our servers.

• Fraud prevention – Stripe Radar uses machine learning to block fraudulent transactions before they happen. You’ll rarely encounter false declines, but when you do, it means our system protected you.

• Global reach – Stripe supports payments in over 135 currencies and countries, making international shopping smooth.

• Fast dispute resolution – In the rare event of a chargeback, Stripe’s streamlined process helps us resolve issues quickly—and we always advocate for the customer when the dispute is legitimate.

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Accepted Payment Methods

1. Credit & Debit Cards (All Major Brands)

We accept the following cards through Stripe:

• Visa – Credit, debit, prepaid, and reloadable cards

• Mastercard – Including World and World Elite tiers

• American Express (Amex) – Yes, we welcome Amex! No surcharges.

• Discover – Including Discover it® and secured cards

• JCB – Popular among international customers from Japan

• UnionPay – Accepted for customers in China and Chinese-speaking regions

Debit card users: Your bank may require you to enable “online purchases” or “international transactions” before using your card. Contact your bank if your payment is declined despite having sufficient funds.

2. Digital Wallets – Tap, Pay, Go

For customers who prefer not to type card details, we support leading digital wallets:

Apple Pay – Available on iPhone, iPad, Mac, and Apple Watch. Simply select “Apple Pay” at checkout, authenticate with Face ID, Touch ID, or your passcode, and you’re done. No account setup required beyond your Apple device.

Google Pay – Use on Android phones, Chromebooks, and any device where you’re signed into your Google account. Google Pay tokenizes your card information, so we never see your actual card number.

How digital wallets benefit you:

• Faster checkout (typically 10 seconds vs. 60+ seconds for manual entry)

• Added security (biometric authentication prevents unauthorized use)

• Automatic billing address matching (fewer declined transactions)

3. Stripe Link – One-Click Checkout

Returning customers can opt into Stripe Link, a feature that securely saves your payment details for future purchases. With Link, you never need to re-enter your card number or billing address—just confirm your email and complete the purchase with one click.

To activate Link: During checkout, check the box that says “Save my payment details for faster checkout.” A verification code will be sent to your email. Enter it once, and you’re enrolled.

Privacy guarantee: Link complies with all data protection laws (see our Privacy Policy). You can delete saved payment methods anytime from your account dashboard.

4. PayPal (Coming 2025)

We hear you! Many customers have requested PayPal. We are actively integrating PayPal as an additional option. Expected launch: Q3 2025. Until then, we recommend using credit/debit cards or digital wallets.

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Security & Fraud Protection

How We Protect Your Financial Data

SSL/TLS Encryption – Our entire website is protected by 256-bit SSL encryption (the same level used by banks). Look for the padlock icon in your browser’s address bar—it confirms that data sent between your device and our server is unreadable to hackers.

PCI DSS Compliance – Kawaii Nails LLC is fully compliant with the Payment Card Industry Data Security Standard (PCI DSS). We undergo annual audits to maintain compliance.

3D Secure Authentication – For higher-risk transactions (e.g., large orders, international shipping to high-fraud regions), Stripe may trigger 3D Secure (Verified by Visa, Mastercard SecureCode, Amex SafeKey). You’ll receive a one-time code via SMS or email to confirm your identity. This extra step prevents unauthorized use of your card.

Address Verification System (AVS) – We compare the billing address you provide with the address on file at your bank. Mismatches may flag the transaction for manual review. Please enter your billing address exactly as it appears on your card statement.

Card Verification Value (CVV) Requirement – We always require the 3- or 4-digit security code on your card. Never share this code with anyone claiming to be from “Kawaii Nails support”—we will never ask for it outside of our secure checkout.

What We Do NOT Store

Unlike some retailers, we never:

• Store full credit card numbers (Stripe stores them using tokenization; we only store a “fingerprint” reference)

• Log CVV codes (they are used once and discarded)

• Keep expired card details (they are automatically removed)

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Payment Troubleshooting – Common Issues & Solutions

“My card was declined even though I have money.”

Possible reasons:

1. Your bank blocked the transaction – Some banks flag beauty supply purchases as “unusual.” Call your bank’s fraud department to authorize future purchases from “KAWAII NAILS LLC / STRIPE.”

2. Incorrect billing address – Double-check the address you entered matches your card statement exactly (including “St.” vs. “Street”).

3. International transaction block – U.S. cards may block charges from processors based outside the country (Stripe is U.S.-based, but some banks mistakenly flag it). Contact your bank.

4. Daily purchase limit – Your card may have a $500,$1,000, or $2,500 daily cap. Split large orders across multiple days or use a different payment method.

5. Insufficient funds – Obvious but overlooked: confirm your available credit limit or checking account balance.

What to do: Wait 10 minutes and try again (occasional Stripe network errors resolve quickly). If still declined, use a different card or contact your bank.

“I was charged twice!”

Stripe occasionally creates an “authorization hold” followed by the actual charge. The hold typically drops off within 3–7 business days. If both transactions post as completed charges (not holds), email us at klarrisacassondra27780@gmail.com with your order number and a screenshot of your bank statement. We will refund the duplicate immediately.

“Can I pay with a gift card or prepaid card?”

Yes, if the card has a Visa, Mastercard, Amex, or Discover logo and is registered with a billing address. However, we cannot split a single order across multiple gift cards. If your gift card doesn’t have enough balance, you’ll need a second payment method (we do not currently support split payments).

“Do you accept checks or money orders?”

No. For security and efficiency, we are 100% card-only (including digital wallets). We cannot accept cash, checks, money orders, wire transfers, or cryptocurrency.

“What about purchase orders (POs) from schools or large salons?”

We do not offer net terms or PO invoicing for standard orders. However, approved B2B customers (schools, salons with established history) may qualify for net-30 terms after completing a credit application. Email klarrisacassondra27780@gmail.com with subject “B2B NET-30 APPLICATION” to request the form.

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Refunds & Chargebacks – Our Fair Process

Refunds (You Change Your Mind or Product is Defective)

Refunds are issued to the original payment method within 5–7 business days after we receive and inspect returned items (see Refund and Return Policy for details).

• Credit/debit cards: Refund appears on your statement within 2–7 business days depending on your bank.

• Apple Pay / Google Pay: Refund goes back to the card linked to your digital wallet. You’ll see it in your wallet transaction history.

• Store credit: If you prefer not to wait for a card refund, we can issue store credit instantly (usable on any future purchase).

Chargebacks (Disputing a Charge with Your Bank)

If you believe a charge is fraudulent or unauthorized, we strongly encourage contacting us first before filing a chargeback. Most issues (duplicate charges, missing orders, wrong items) can be resolved faster through our customer service team.

If you file a chargeback without contacting us:

• Your order will be canceled immediately

• Your account may be temporarily suspended

• Stripe charges us a $15–$25 dispute fee (which we may pass on to you if the dispute is ruled in our favor)

To avoid chargebacks: Call us at 8703301243 or email klarrisacassondra27780@gmail.com first. We genuinely want to make things right.

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Pricing & Currency

All prices on kawaiinails.shop are listed in U.S. Dollars (USD) . For international customers, your bank or card issuer converts the charge to your local currency at their exchange rate (plus any foreign transaction fees they charge).

We do NOT charge:

• Foreign transaction fees (Stripe doesn’t charge these; your bank might)

• Payment processing surcharges (unlike some retailers, we never add 2–3% for credit card payments)

• Currency conversion fees

What you see is what you pay in USD. Your bank’s conversion rate determines the final amount in your currency.

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Taxes

We are required to collect sales tax for orders shipped to addresses in New Mexico (where our warehouse is located). The current combined state + local rate varies by zip code (typically 7–8.5%). Sales tax is calculated automatically at checkout.

For all other U.S. states: We do not collect sales tax. However, you may be required to remit use tax to your state directly (you are responsible for understanding your local tax laws).

International orders: Customs duties, import taxes, and VAT are the responsibility of the buyer. We cannot predict or prepay these fees. Check with your local customs office before ordering.

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Payment Summary Table

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Need Help Completing a Payment?

Our customer service team is happy to walk you through checkout. Call 8703301243 or email klarrisacassondra27780@gmail.com with the subject “PAYMENT HELP.” Never send credit card numbers via email—we will guide you through secure options.

Thank you for choosing Kawaii Nails LLC. Shop with confidence knowing your financial data is protected by industry-leading security and your payment options are designed for maximum convenience.

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Kawaii Nails LLC
1209 Mountain Road Pl Ne Ste R, Albuquerque, NM 87110
Phone: 8703301243
Email: klarrisacassondra27780@gmail.com
Website: kawaiinails.shop

Secure payments powered by Stripe.